Unfriendly Hotel. Do not stay here.
This is the most honest review I can write. I would not recommend anyone stay at this hotel based on the poor customer service by the front desk person name Jenny. She is very unfriendly and should...
A Nice Hotel with only one problem!
We visit Galveston frequently. Since we are Hilton Diamond members, we decided to try this Hilton property. Our first impression with check in was not good. I made this reservation two months before...
Good, clean and great location
The hotel is nice, clean, good breakfast. Rooms are spacious and very nice. Location is great close to the shore and 20 minutes walk to the strand.
All staff were very nice and helpful but the guy...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.